Amazing experience, when we arrived everything was fast and on point. Hospital is beautiful with advanced technology. You can tell this hospital has money $$$. Staff are dope and seem to be focus on their work. Food was close to restaurant quality with beef short ribs as a main. The place was super clean, I seen the cleaning crew clean the bathrooms every 30 min (in the ER) They keep you updated via text on the procedure of your love ones. Security was excellent, checking bags and keeping the place safe. I love it so much I’m getting a primary doctor here.

Terrible ER, do not go here unless you really have to. I was sent here by my PCP and already the moment I got to the registration area I should have just left. The place was packed, it took almost another hour to be brought back and given a chair in the main ER that looked like Penn station at rush hour. There was a lot of chaos and confusion, a physicians assistant came to speak with me briefly and then my nurse came to start an IV on me. My nurse was very pleasant and tried to make the best of the situation. I sat there for another 3 hours before an actual doctor came to speak to me, at this point I was still waiting for a CT scan. There was a screaming patient, a violent one and just general anxiety inducing chaos. I chose to discharge myself because in 5 hours I had barely been attended to. This wouldn’t be my first choice of hospitals, worst first experience! The two stars are for my nurse

This hospital is 20 mins walk from NYPenn station. Very good atmosphere and very strict for visitors. My uncle got his surgery done at this location and he is doing well now. Great place and very safe, clean and hygenic. I strongly recommend this hospital for any neurological visits….

Perfect organization of processes there. Nurses and doctors are so professional. It took me not too much time.

Thank you to the entire nursing staff from the 12th and 10th floor of this amazing facility, an extra thank you to this RN Ms Melissa Benjamin who went beyond her duties to ensure that my Mrs. Winn was comfortable during our stay here. Blessings to you and #thankyou RN Benjamin 🙏❤️