My special needs 11 year old was sent there for rehab after a back surgery. The place was so bad that we pulled him out immediately. We were told that my child had to be quarantined and we found that to be unacceptable. The facility had the referring hospital send test multiple times and was cleared or they would not take him. He was not going to get therapy while in quarantine... a big red flag that I should have seen when Kingsbrook called me before the transfer to apply for medicaid for days that my insurance would not cover. In my opinion they were trying to keep him for as many days as possible to run up billings. This is my opinion as no on stated this to me. The electrical outlet in his room was without a cover which is a safety risk. The bedding was stained/torn. The staff available was difficult for my wife to understand so our main care giver would not have been able to interact with staff. The food that was sent up (not requested since we were leaving) had bugs on it. The safety guards on the heater were broken and falling into the unit. The people were polite but the facility was unacceptable. I can not speak to the quality of the rehab. I feared that my son would hurt himself giving his limited cognitive ability.

One of the worst experiences i ever!!! Omg I was rushed to the ER here, crying in pain waiting for Dr Hand, he still didn't come see me, after waiting for a 1 hour and a half, being laughed at, one of his assistant came to see how serious the situation was just to rush me to another hospital because they couldn't help, if u love you're life don't go here!!!

I used to work at the nursing home. If you have a love one do not put them there. The house keepers/janitor does a horrible job at cleaning. Most of the time they are on the phone. It’s really just disgusting. Also the cna’s that work there mainly the ones that are staff workers. Do an amazing job at not doing a great job at all. Some of them don’t wash the patient properly. Overall don’t give them the proper care they need. I would never put a family member here. Also the workers have the worst attitude. The cna’s are often given 14 patients if staff is short. That is too much for anyone to handle. They won’t get the proper care just something rushed. Just the worst place to work.

This place is a heaven my mom stayed here to Rehabilitate after a stroke and she is up and running almost like new. Her nurse Lynette Henry and occupational therapist Amanda Nackie are literal angels. Thank you guys for dealing with my mom and taking time to help her. You guys deserve a raise❗️❗️

This hospital is very bad. I came here as a student and the environment is toxic. They are normalizing abusive behaviour towards students. They stimulate students to fight and abuse the younger ones without any penalty. The environment is predominantly Indian and Philippines and they gang up on you as a minority. Maria Paz and her family do a lot of favours towards their family members. Her nieces do a lot of favours towards the male students. I will let you guess why that is. Make this hospital equal and not this racist, this hospital is in desperate need of a multicultural environment. Maria Paz and Romero you are stupid and unprofessional, you hide behind your people who protect you.