Lessons I’ve Learned from Working with Asylum Seekers
Written by: Veronica
I started working with asylum seekers in September 2021 as an intern for Catholic Charities Community Services. After a series of trainings, I was ready to talk to my first client. I was nervous but excited about the prospect of being able to connect my client with essential services. Due to the pandemic, all communication with my clients was via phone and text messaging. I found it difficult at first to build a trusting relationship with someone I had not met. At the same time, it was a great challenge to overcome and a skill I now feel more comfortable using. Seeking asylum is not an easy process— it requires an individual and oftentimes, a family, to abandon their home, their personal and professional lives, their language and cultural traditions, their possessions, and most importantly their freedom. Yet, every client that I have assisted has taught me important lessons through their willingness to thrive in a completely unfamiliar country.
When I think of my clients, several words come to mind: strength, honesty, gratitude, and fearlessness. It takes incredible courage to seek asylum knowing that the process can be filled with obstacles and years of waiting. Most of my clients are young parents with a strong desire to provide a safe environment for their children. They often talk about how difficult the transition is for them but the hope of offering their children a life free from harm keeps them going. They are fearless when it comes to learning ways to care for their families, regardless of the difficulties they face. One client, in particular, asked for assistance in locating free English language courses so that he could better navigate the asylum process and help his children with their homework. Another client was motivated to get her children an education in their new country that she enrolled them in school with minimal support from me.
One of the biggest obstacles that my clients face is the inability to work while they wait for their applications to be approved. This process can take years, leaving families with very limited access to housing, food, clothing and healthcare. Despite these difficult circumstances, my clients have shown gratitude for even the smallest acts of kindness. It would be very easy for some people to take advantage of this situation, but I find that my clients are truly sincere and appreciative of the assistance they receive from Catholic Charities and other organizations. I remember the first time I was able to obtain clothing donations from a non-profit organization for my client and her two children. My client repeatedly stated, “Que Dios la bendiga siempre por toda su ayuda.”
Being able to provide different forms of support and resources to my clients is what motivates me to continue my work and learn more about the asylum process. As a social work student, my future plan is to create more awareness regarding the asylum process and explore ways in which we can better assist before, during, and after the process has been completed.
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Lecciones que aprendí trabajando con buscadores de asilo.
Yo, empecé a trabajar con buscadores de asilo en Septiembre del año 2021 como estudiante de practica para el programa de servicios comunitarios de Caridades Católicas. Después de una serie de entrenamientos yo estaba lista para hablar con mi primer cliente, estaba nerviosa pero entusiasmada con la perspectiva de poder conectar a mi cliente con servicios esenciales. Debido a la pandemia toda comunicación con mis clientes fue por medio del teléfono y mensajes de texto. Al principio me resulto difícil construir una relación de confianza con alguien que no conocía, pero al mismo tiempo fue un gran reto superar y una habilidad con la que ahora me siento confortable al usarla. Solicitar asilo no es un proceso fácil, requiere que un individuo y muchas veces, una familia, abandonen su hogar, su vida personal y profesional, su lenguaje, sus tradiciones culturales, sus posesiones y lo más importante su libertad. Sin embargo, cada cliente a los que he asistido me ha ensenado lecciones importantes a través de su deseo de prosperar en un país completamente desconocido.
Cuando pienso en mis clientes varias palabras vienen a mi mente: fuerza, honestidad, gratitud y audacia. Se necesita una valentía increíble para solicitar asilo sabiendo que el proceso puede estar lleno de obstáculos y años de espera. La mayoría de mis clientes son padres jóvenes con un fuerte deseo de brindar un entorno seguro para sus hijos y a menudo hablan de lo difícil que es la transición para ellos, pero la esperanza de ofrecer a sus hijos una vida libre de prejuicio los mantiene en marcha. No tienen miedo cuando se trata de aprender diferentes maneras de poder cuidar a sus familias, independientemente de las dificultades que enfrenten. Un cliente en particular me pidió ayuda para encontrar cursos gratuitos del idioma inglés para poder entender mejor el proceso de asilo y para ayudar a sus hijos con sus tareas escolares. Otra cliente estaba tan motivada para que sus hijos tuvieran una educación en su país nuevo que los inscribió en la escuela con poco apoyo de mi parte.
Uno de los grandes obstáculos que mis clientes enfrentan es la incapacidad para trabajar mientras esperan por la aprobación de sus aplicaciones. Este proceso puede durar años, dejando familias con un acceso limitado a la comida, alojamiento, ropa y cuidado de salud. A pesar de estas circunstancias difíciles, mis clientes han mostrado gratitud, incluso por los actos de bondad más pequeños. Sería muy fácil para algunas personas aprovechar de esta situación, pero encuentro que mis clientes son verdaderamente sinceros y aprecian la asistencia que reciben de Caridades Católicas y otras organizaciones. Yo recuerdo la primera vez que pude obtener donaciones de ropa de una organización sin fines de lucro para mi cliente y sus dos hijos. Mi cliente repitió varias veces, "Que Dios la bendiga siempre por toda su ayuda"
Poder brindar diferentes formas de apoyo y recursos a mis clientes es lo que me motiva a continuar con mi trabajo y aprender más acerca del proceso de asilo. Como estudiante de trabajo social mi plan futuro es crear más conciencia sobre los procesos de asilo y explorar formas en las que podamos mejorar nuestro trabajo, antes, durante y después que se haya completado el proceso.
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